We’re here to help
Let’s talk.
Have questions about coverage, pricing or how the program complements your policy? Reach out and our team will get back to you shortly.
You can also reach us directly at info@expat-care.com.mx or call us at +52 (322) 117 5005.
Choose how to reach us
Whichever way works best for you.
Contact
Tell us how we can help.
Fill out the form with your details and your question. Our team will reach out shortly to help with coverage, pricing, or choosing the right membership for you.
- info@expat-care.com.mx
- +52 (322) 117 5005
- Mon to Fri: 9:00 – 17:00
Frequently asked questions
Before you reach out.
How long until you respond?
We reply to emails and form submissions within one business day. On WhatsApp, usually the same day during our business hours (Mon to Fri, 9:00 to 17:00).
Can I ask questions before choosing a membership?
Of course. Tell us about your situation (age, whether you currently have insurance, preexisting conditions) and we’ll help you choose between Essential Care, Signature Care, Global Shield or Elite Reserve.
Does this replace my health insurance?
No. These memberships are not an insurance policy and don’t replace one: they’re meant as a complement, or as an alternative for those who don’t qualify for or can’t afford a traditional policy.